Friday, 23 September 2016

ShoreTel Connect Contact Center PreRequists

Just a quick post to outline the required services for the ST Connect Contact Center server and DVS.

The following should install all required services for the DVS and ST CCC.


###############################
###
# Install required "Windows Features"
Install-WindowsFeature web-asp
Install-WindowsFeature Web-Mgmt-Tools -IncludeAllSubFeature
Install-WindowsFeature Web-Ftp-Server -IncludeAllSubFeature
Install-WindowsFeature Web-Asp-Net
Install-WindowsFeature SMTP-Server
Install-windowsFeature qWave
###
# Reboot will be required for the qWAVE service install
Restart-Computer
###
# Set start up to automatic and start qWave service
Set-Service qWave -StartupType Automatic
start-service qWave
#
# Set start up to automatic and start SMTP-Server
Set-Service SMTPSVC -StartupType Automatic
start-service SMTPSVC
###############################


One day I hope to have this scripted nicely rather than just a copy and paste..

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